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Can my pet carer profile get suspended?
Can my pet carer profile get suspended?
Natasha avatar
Written by Natasha
Updated over a week ago

Yes, both pet carer and pet owner's accounts may be suspended for various reasons.

Reasons for pet carer profile suspension include but are not limited to:

  • Asking to be contacted outside of the Floofers platform

  • Asking to be paid for services outside of the Floofers platform

  • Consistent no responses to messages and/or bookings (irresponsive user)

  • Negligent or unsafe behaviour

  • Complaints from pet owners

  • Going against Floofers guidelines in any way

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