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How do I delete or deactivate my account?
How do I delete or deactivate my account?
Natasha avatar
Written by Natasha
Updated over a week ago

We are sorry to see you go! Here's how you can deactivate your account:

Floofers App

  1. Tap the menu option in the top left-hand corner

  2. Scroll down to the end and tap ‘delete account’

Computer

  1. Sign in and click 'My account' from the left side menu

  2. There's an option to 'delete account' under your name on the left side of the page. It is located under 'change password'

  3. Click 'delete account'

Alternatively, you can let our team know you'd like to deactivate your account via live chat or email [email protected] and we will sort this out for you.

If you would like your account reactivated, please contact us by live chat or email us [email protected]

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